Privacy Policy

1. Who we are

GetSiteDocs is operated as a sole trader business based in the United Kingdom. We are the data controller for the personal data we collect through this website. If you have any questions about how we handle your data, you can contact us via the email address provided at checkout.

2. What data we collect

When you make a purchase, we collect:

• Your email address, used to deliver your download and provide support
• Payment information, processed directly by Stripe (we never see your card details)
• Your IP address and basic browser information, collected automatically for security purposes

We do not run advertising campaigns and we do not use tracking cookies for marketing purposes.

3. How we use your data

We use the data we collect to:

• Process your purchase and provide access to your download
• Send you a receipt and any necessary follow-up communications about your order
• Maintain records of purchases for accounting and legal compliance purposes
• Prevent fraud and ensure the security of our service

Our legal basis for processing your data is the performance of a contract (fulfilling your purchase) and our legitimate interests in operating the business securely.

4. Third parties

We use the following third-party services to operate the site:

• Stripe: payment processing. Your payment data is governed by Stripe's Privacy Policy.
• Supabase: database and file storage, hosted in the EU.
• Vercel: website hosting. Server logs may include your IP address.

We do not sell your data to any third party.

5. How long we keep your data

We retain purchase records, including your email address and transaction details, for seven years in line with standard UK accounting requirements. If you request deletion of your data before that period ends, we will delete or anonymise what we are legally permitted to remove.

6. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to our legal obligations)
• Object to or restrict certain processing
• Lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk

To exercise any of these rights, contact us using the email address on your receipt. We will respond within 30 days.

7. Cookies

We use only the cookies that are strictly necessary for the site to function, such as session tokens required to manage your login and download access. We do not use analytics or advertising cookies.

8. Changes to this policy

We may update this privacy policy from time to time. The date at the top of the page shows when it was last revised. Continued use of the site after any changes constitutes acceptance of the updated policy.